Creating a new Outlook TLS Enabled Account

1. Start Microsoft Outlook by clicking Start, then Programs and Microsoft Outlook.

   
   
   

   
   
   
   

    

2. Once Outlook has loaded select Tools from the toolbar and click E-mail Accounts....

   
   
   

   
   
   
   

    

3. The E-mail Accounts window will now appear. From this window select the Add a new e-mail account radio button. Make certain nothing else is selected.
4. Click Next to continue.

   
   
   

   
   
   
   

    

5. Next choose POP3.
6. Click Next to continue.

   
   
   

   
   
   
   

   Now the main account information needs to be configured.

    

7. Configure each item as follows:

   
   
   

   
   
   
   

    

   1. Your Name is the name that will be displayed when e-mail is sent and received.
   2. In the E-mail Address entry box enter in the assigned e-mail address.
   3. In the Incoming mail server (POP3) box enter the mail server that holds the e-mail.

      Using the example in this manual, mail is stored on
      jigsawsoftware.com. So jigsawsoftware.com would be entered here.

       

   4. Fill in the appropriate outgoing mail server, the SMTP server in the Outgoing mail server (SMTP) server box.

      In the example used, jigsawsoftware.com is the mail relay that receives all incoming mail for the domain.

       

   5. Enter the User Name in this field. This is the user name assigned to the user by Jigsaw Software.
   6. Enter the users password into the Password field.
   7. Log on using Secure Password Authentication (SPA) should not be checked
8. When done click More Settings.
9. The Internet E-Mail Settings will open at this point. Select the Outgoing Server tab.
10. The fields will be grayed out until the My outgoing server (SMTP) require authentication check-box has been checked, check it.
11. Select the Log on using radio button which will allow the User Name and Password fields to be active.

    Fill in both fields with the same information as used in the previous steps.

     

12. Make certain Log on using Secure Password Authentication is not selected.

    
    
    

    
    
    
    

     

13. Click the Advanced tab
14. Check the This server requires a secure connection (SSL) for both the Incoming server (POP3) and Outgoing server (SMTP).
15. Click OK.

    
    
    

    
    
    
    

     

16. Back at the E-Mail Accounts window click the Next button.

    
    
    

    
    
    
    

     

17. A confirmation screen will appear. Click Finish to complete the process.